- What kind of problems can counselling help me with?
Counselling can help with a number of issues in your life such as: Abuse, addiction, anger, bereavement and loss, carer responsibilities, depression, divorce, eating disorders, domestic violence, health issues, major life changes, OCD, phobias and fears, redundancy and work issues, relationship difficulties, sexuality, stress and trauma.
- How long will I have to wait for an appointment?
Waiting times will vary according to pressure on our availability. For our youth counselling service, which is subsidised and free to clients, we offer limited appointment slots for after school appointments which may lead to longer waiting times. Appointment slots within school time have less waiting times. Schools are often supportive of releasing pupils for appointments, however we can provide information of attendance if required. You will be advised of the approximate waiting time at your initial enquiry. Adult counselling waiting times will also vary depending on availability. The appointments take place within day time, we do not offer evening appointments at present.
- What will happen at my first appointment?
During your first appointment you will be asked questions by the counsellor about you and certain aspects of your life. This information helps to make an assessment of your circumstances and to determine how the counsellor can help you. The counsellor will also advise of their code of conduct, their counselling approach, confidentiality, their responsibilities to you and your responsibilities to the counsellor.
- What help does the counsellor give?
Counsellors are trained to listen without judgement and help you come to your own decision about specific issues. The counsellor may sum up on what they understand you have been saying so they can help you form a plan to go forwards. Counsellors will help clients clarify the problem areas in their own terms and help them decide what steps to take next.
- What can I talk about?
It might be helpful to prepare by writing down your reasons to seek counselling and describing your feelings. The session is there for you to talk about anything that is on your mind, however large or small you think your problem is. You might find yourself saying things you did not expect to say and the counsellor will always help explore your circumstances.
- What is the difference between talking to a friend and talking to a counsellor?
Often talking to a friend is helpful and counsellors often encourage clients to use their friends and family for support, however there may be some disadvantages to using them as your only confidants. Friends and family could feel a conflict of loyalty and become upset themselves by what you are telling them and become upset if you do not take their advice. Counsellors training means they have formal support (Clinical Supervision) and a work structure which helps them to deal with upsetting and difficult situations/information.
- How long is a counselling appointment?
Counselling appointments are approximately 50 minutes long.
- How much will a session cost?
Youth Counselling - For our youth counselling, our charity is able to offer free sessions due to receiving funding specifically to young people between the ages of 11-19 within the Borough of Hinckley & Bosworth.
Adult Counselling - For our adult counselling, we offer a donation based service. The costs incurred by the charity in maintaining a professional counselling service requires you to contribute a minimum donation of £25.00 per session, which along with funding from other grants and donations will enable the charity to meet the full costs of the Counselling provision. We ask our clients to contribute as generously as possible for the service they receive, if they are able.
- How do I know I will receive a professional service?
Our counsellor is accredited by BACP (The British Association for Counselling and Psychotherapy) and works to their ethical framework.
- What if I miss an appointment?
Youth counselling – due to the fact this is a funded service, we offer clients 6-8 weeks of counselling sessions which will take place at the same day and time each week. Clients are informed of the dates in advance and asked to notify of any dates which they may not be able to attend; we recognise that half-terms and holidays may fall on the dates allocated. We consider counselling to be highly important with the allocated appointments exclusive to you. When an appointment is missed or cancelled with short notice it is often too late to offer this time to another client on the waiting list. This not only results in the appointment being unfulfilled, but also has a cost implication to the charity.
Adult counselling – we ask for 24 hrs notice to cancel your appointment. If you are late, you may call the office and they will advise as to whether or not there is sufficient time left to attend the session.
- Is everything I discuss confidential?
Information discussed within sessions are confidential however, confidentiality will only be broken if the counsellor has serious concerns about your well-being, or that of others. Information of a non-confidential nature may be shared with a relevant member of staff; however you will be informed if this is going to happen. Our counsellor has regular supervision with an external supervisor to reflect on their work with clients. In these discussions counselling sessions may be discussed and the identity of the client is kept confidential.
- Youth Counselling – can parents be told what their children are discussing?
The counselling relationship is very private and personal, and each child will respond differently. Some children may wish to talk to their parents about sessions, while others, especially teenagers, may wish to keep the content of the sessions to themselves. It is important to respect these individual differences. There may be times when your child seems more upset following a counselling session, and this may be because they have been talking about painful feelings. Showing sensitivity to their distress, while also respecting their right to privacy, is a difficult but important balance for parents to achieve. It is only natural that you will want to know how your child is getting on in their counselling. However, it is important to remember that I have agreed to a confidential relationship with your child and have a duty to adhere to this. The only very rare exception to this would be if I thought your child was at serious risk of harm from themselves or others, or that they might cause harm to others.